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SUEZ Connect™ - SUEZ Customer Online Portal.

SUEZ Connect™ is a smart, reliable account management tool available to SUEZ commercial and industrial customers at no additional cost.

As a customer portal, it is a central place for you to monitor your waste, manage account information, pay bills, order new services or monitor your transactions** in a secure online environment, at any time and on any device. To register for SUEZ Connect™ you will need your account number and a recent invoice number (both can be found on the invoice).


We invite you to watch a short video to further understand the benefits of SUEZ Connect™.

What can you do in SUEZ Connect™?


• Manage invoices

You can now view, download, and pay invoices online. Our online payment options give you an opportunity to pay by bank account or credit card and to set up automatic direct debits. 

• Manage account details

You can easily update your account information or contact details. You can also see all active users who have access to the account to increase information security. 

• Manage services*

You can view your service schedule on an easy-to-read calendar to monitor collection frequency according to your waste type. Up to two years of service and invoice history are available. Service history allows you to view and query services completion status. You also have the flexibility to add or edit your services. 

• Reporting*

SUEZ Connect™ provides a range of basic reports to help you to monitor your waste. There are four types of reports available on SUEZ Connect™:

  • Waste type volumes (cubic metres and %). These reports can be seen on the account or on the site level, with the ability to filter according to waste type.
  • Diversion vs landfill
  • Invoice history (up to 2 years)
  • Biogas calculator. The biogas calculator shows how waste contributes to electricity production and emission reduction.

 All reports can be downloaded for convenience in a number of file formats.
*currently available only for customers who have SUEZ bin on site.

• Monitor your transactions**

You can view and query your waste transaction information or download a report of your transactions.
**currently available only for Sydney Metro customers who use our facilities 

What do our customers say?

"I really like graphs showing volumes of different types of waste. This helps me to communicate recycling practices with the centres."

"I was very pleased with the ease of setting up our account and the assistance I've already received"

"The portal is excellent. The only problem is that I have to use it more regularly."

How do I register for SUEZ Connect™?

Registration only takes a few minutes and all you need is a recent invoice. If you have any questions, please contact us on 13 13 35. 


2014 Winner Environmental Sustainability