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Environment Report Hotline

To provide feedback on environmental matters, freecall 1800 ENV REP (1800 368 737).

Eastern Creek

Wallgrove Road, Eastern Creek NSW 2766
1300 651 116

Hours of Operation

Monday to Friday: 7.00am to 4.00pm
Saturday & Sunday: 8.00am to 4.00pm

Customer Service

For information regarding opening and closing times, gate fees, acceptance criteria or other site-specific information, please contact our Customer Service Centre on 1300 651 116.

Waste Charges & Services

Update: From Thursday 13 April 2017 Eastern Creek will no longer be accepting ‘Special Waste’.
Special Waste includes:

  • Asbestos
  • Contaminated Asbestos Soil
  • Animals
  • Security Burial
  • Special Food
  • Synthetic Mineral Fibres
  • Tyres
  • Polystyrene

You can still take your Special Waste to our facilities at Lucas Heights, Elizabeth Drive and Davis Road. (Please note, not all Special Waste types are accepted at Elizabeth Drive and Davis Road.)

Please review our Waste Charges and Services brochure for information on current waste charges, opening hours and waste acceptance criteria for SUEZ's NSW Resource Recovery Centres. Eastern Creek is now accepting TVs & computers free of charge. For more information and conditions of acceptance please view our E-Waste page

Eastern Creek ARRT Facility

The Eastern Creek ARRT Facility (also known as the Eastern Creek UR-3R Facility) was established in 2004 and is owned and operated by Global Renewables. The facility currently processes 220,000 tonne per annum for SUEZ and its council customers.

SUEZ Environment Report Hotline

SUEZ's NSW Environment Report Hotline has been set up to receive feedback on environmental matters which are sometimes associated with recycling and waste management facilities – like odours, noise, dust and mud tracking. We'd like you to help us find out why this happens, and how we can fix it.

To provide feedback on any environmental matters you believe may be associated with one of our NSW facilities, please call 1800 ENV REP (1800 368 737). For enquiries related to pricing, acceptance criteria and opening hours, please call 1300 651 116.

Site Tours

SUEZ conducts site tours of our Eastern Creek Resource Recovery Park for schools, community groups and interested businesses.  Bookings are essential. Visit our Community & Education page for more information.

All visitors to SUEZ facilities are required to wear enclosed footwear at all times. Visitors who arrive without appropriate footwear may be refused entry.

Host Council: Blacktown City Council 

2014 Winner Environmental Sustainability