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Community Reference Groups

The value of community stakeholder engagement is recognised at every level of SITA and we consider our neighbouring communities and businesses, non-government organisations and all levels of government, to be key partners.SITA wants to interact with community representatives in a consultative forum to monitor the operations of its waste management and organic processing facilities and provide input on a wide range of resource recovery, sustainability and corporate citizenship topics.

To achieve this goal, SITA currently operates several Community Reference Groups (CRGs) in across Australia. The objectives of these groups are to:   

• facilitate community awareness of the operations, environmental performance and any short, medium and long term development of the relevant facility;
• provide community members with the opportunity to engage in dialogue with SITA regarding any issues of concern related to the facility;
• provide community members with an opportunity, wherever practicable, to provide input into SITA’s decision making process regarding the facility; and

• foster understanding and cooperation between community members and SITA staff in minimising the impact of the facility on the local community.

Get Involved!

Most CRGs meet three to six times every year, with the exact frequency of meetings dependent on the current and planned activity of the relevant SITA facility. Participation in a CRG is voluntary and open to:

Select your state from the left-hand side menu to find out about groups which might be active in your area.

For community updates on our sites and activities, please visit the Community News section of our website.

• Any interested person who lives, works or has an interest in the vicinity of the relevant SITA facility; and
• Any interested locally based community group representing those who have an interest in the vicinity of the relevant SITA facility.
   

SITA's Environment Report Hotline

SITA has a dedicated Environment Report Hotline for anyone living, or working, near one of our facilities in New South Wales or Victoria.

The hotline has been set up to receive feedback on environmental matters which are sometimes associated with recycling and waste management facilities – like odours, noise, dust and mud tracking.

This service is available 24 hours a day, 7 days a week. Your call will always be answered by a real person - not just an automated message - who will enter your feedback and forward it immediately to the staff at the facility. This allows us to take immediate action to determine the cause of any concerns you may have, and gives us the best chance of rectifying the situation quickly. SITA staff will endeavour to contact you within 24 hours with feedback on your report.

To provide your feedback, please call:

NSW - 1800 062 086
VIC - 1800 368 737